Serious Illness Care

Serious Illness Care

Anyone diagnosed with a serious illness may be eligible for Serious Illness Care. As part of the medical specialty of Palliative Medicine, serious illness care is specialized medical care that provides relief from the symptoms and stress of a serious illness. The goal is to improve quality of life for both the patient and their family.

Serious illness care is provided by a team of specialists, including physicians, nurse practitioners, and social workers who work together with a patient’s other doctors to provide an extra layer of support. It is appropriate at any age and any stage in a serious illness, and it can be provided in conjunction with curative treatment.


Those coping with a chronic and/or serious illness may benefit from the added layer of care and support that our serious illness care program provides. Examples:

  • COPD or other respiratory diseases
  • Heart failure/heart disease
  • Parkinson's Disease
  • Cancer
  • Dementia
  • Kidney failure
  • ALS

Our serious illness care team of specialists includes physicians, nurse practitioners, and social workers. Together with your own doctor, we make sure that you receive:

  • Relief from symptoms including pain, shortness of breath, fatigue, constipation, nausea, loss of appetite, numbness, problems with sleep, & much more.
  • In-depth communication with you and your family about your goals, your concerns, and your treatment options—and how to match your goals to those options.
  • Coordination of your care among all of your health care providers.
  • Improved ability to tolerate medical treatments and the side effects of the disease.
  • Improved ability to carry on with daily life.
  • Emotional, practical, and spiritual support for you and your family

What else should you know?


Serious illness care is not hospice care by another name!

While our serious illness care program is a division of ANCORA Compassionate Care, serious illness care and hospice care are two different specialties. Unfortunately, palliative care and hospice have been used interchangeably in the medical community for years and thus, they are synonymous for many; we are trying to avoid confusion by referring to our program as Serious Illness Care.

Both programs, however, focus on patient comfort, quality of life, and support for patient and family. Click here for a comparison of Serious Illness Care and Hospice Care.


Begin Serious Illness Care Early

Serious illness care can occur at the same time as all other treatments for your illness. There’s absolutely no reason to wait. In fact, some studies have shown that serious illness care may extend life. Pain and symptoms affect your quality of life and stress can have a big impact on your family. Our serious illness care team can help.


We Now Have A Serious Illness Clinic

Our nurse practitioners will hold their initial consult in your home and subsequent visits will be conducted in our new serious illness care clinic, conveniently located at 107 W. Stadium Drive in Eden, NC


Your insurance will likely cover serious illness care

Most insurance plans, including Medicare and Medicaid, cover serious illness (palliative) care. It is handled like other specialty medical services, such as oncology or cardiology.


Serious illness care is easy to access - just ask for it!

You may already have been referred to the serious illness care team, but if not, talk with your doctor about a referral - or call us and we'll reach out to your primary provider to begin the referral process. We work together with your primary doctor and health care team.

To learn more about our Serious Illness Care, please call us at (336) 635-9031.

Serious Illness Care Versus Hospice Care

Serious Illness Care

Hospice Care



ANCORA Compassionate Care is very proud to say we have never had to turn away a patient due to a lack of insurance coverage or ability to pay.  We would be unable to make this claim, however, without strong community support in the form of gifts and donations to offset the cost of providing patient care and bereavement support to the Rockingham County community.

ANCORA Compassionate Care is a 501(c)3 non-profit organization, therefore donations are tax deductible to the extent allowable by law.